Privacy Policy

Zoggs Australia & New Zealand

Please ensure that you read our Privacy Policy to learn about what personal information we collect at this site, how we handle it and for what purposes we use it.

The privacy of visitors to the Zoggs Australia & New Zealand Website is of utmost importance. Zoggs Australia & New Zealand do not sell or provide any personally identifying information provided to us to any third parties, unless expressly ordered to do so by law.

The information requested from you, when applicable, is aggregated with other user information so that Zoggs Australia & New Zealand can better understand the preferences and suggestions of visitors to the Website.

This information is then used to source content and develop products that Zoggs Australia & New Zealand deem to be of benefit or interest to the purchasers of Zoggs products.

1. In what circumstances is personal information collected?

The Zoggs.com.au Website is available for Users to browse through and read.

Zoggs Australia & New Zealand only ask for personal information for the following User-initiated reasons:

If you want to purchase product(s) from the Website
If you want to take part in a Prize Draw or Competition (when available)
If you want to contact us, send us an email or offer feedback
If you want to receive Zoggs Australia & New Zealand newsletters and exclusive offers via email (when available).
Zoggs Australia & New Zealand only collects personal information (such as name and email details) if you choose to provide that information to us.

2. What do Zoggs Australia & New Zealand do with such collected information?

Zoggs Australia & New Zealand will require the User to provide particular personal information such as credit card details and billing address for the purposes of completing e-commerce orders. Zoggs Australia & New Zealand will only use this information for the purposes of managing orders or related internal procedures.

Providing additional personal information is up to the discretion of the User. Zoggs Australia & New Zealand collects such personal information to respond to User questions or comments or to register the User for certain features on the Website.

Zoggs Australia & New Zealand and people or companies employed by Zoggs Australia & New Zealand for the purposes of Website administration will process and use your personal information in order to respond to submitted feedback – such as responding to consumer issues, improving services and tailoring what we do as a company to better suit those who use and love their Zoggs products.

Beyond this, Zoggs Australia & New Zealand will not share any User information with any other third party company without the User’s express consent, unless forced to do so by Australian law.

Zoggs Australia & New Zealand will never sell User information to any other company for any purpose.

3. Asking Permission to contact

If you register on the Website or make a purchase, Zoggs Australia & New Zealand may also contact you very occasionally by email with further information or updates concerning our products.

4. How to unsubscribe

Zoggs Australia & New Zealand policy is to allow Users to unsubscribe from our email list at any time. You can do this by clicking on the Unsubscribe link at the bottom of the email you have received. Should you experience any problems, please call our Customer Service Team on 02 9453 2000 who will assist you.

5. Who processes the information submitted on the Website?

Zoggs Australia & New Zealand and people or companies employed by Zoggs Australia & New Zealand for the purposes of Website administration, including Zoggs International, will process and use your personal information in order to respond to submitted feedback – such as responding to consumer issues, improving services and tailoring what we do as a company to better suit those who use and love their Zoggs products.

6. Use of cookies

Zoggs Australia & New Zealand may use cookies in order to provide a better service or identify which pages on the Website are of special interest to a particular User. A cookie is a small piece of information that a Website stores via your web browser that can later be retrieved. A Website other than the one that set it cannot read cookies. The main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same website. Most cookies last only through one session. None will contain information that will enable anyone to contact you via telephone, email, or any other means. You can set up your web browser preferences to inform you when cookies are set or to prevent cookies from being set.

7. What do Zoggs Australia & New Zealand do to safeguard personal information collected?

Zoggs Australia & New Zealand has instituted safeguards to check that our internal procedures meet our high policy standards. We also use our best efforts to be sure that third parties who work with us as our agents to make this Website and its contents available to you and to fulfil your orders and requests agree to protect personal information that they must access in order to serve our Website and its Users. Zoggs Australia & New Zealand limits access to personal information about our Users to employees who we believe reasonably need to come into contact with that information to provide products or services to those Users, or otherwise would need that information in line with their usual duties.

8. Links to other Websites

Zoggs Australia & New Zealand may offer links to other websites that are recommended by us. However, we are not responsible for the content or information collection policies of websites operated by other companies. If you visit another website, we advise you to review their privacy and other policies.

9. Changes to our Privacy Policy

Any changes to this Privacy Policy will be posted on this same page, dated with the date the change came into effect. If Zoggs Australia & New Zealand wishes to make material changes to the way collected personal information is used, we will ask for all Users’ consent before we do so.

10. Anything else that a User of this Website should know?

Except as otherwise provided, Zoggs Australia & New Zealand will NOT disclose any information processed by us to any third party, unless forced or required to do so by law. If you have any questions, wish to access, update or delete information, wish to opt out of receiving future communications, or have questions about our privacy policy, please contact us at:

sales@zoggs.com.au or

Zoggs Australia Pty Ltd Customer Service Team, Locked Bag 5013, Frenchs Forest, NSW 2086.

©2012 Zoggs Australia Pty Ltd. All Rights Reserved.